Terms and Conditions

When booking sleep support with 'Perfect Little Sleepers' the client agrees: -

To follow safe sleep guidelines in line with SIDS recommendations.
To disclose any medical condition or health concerns your child has.
To check with my child’s paediatrician or doctor first if my child has any medical condition that may prevent them from being sleep trained safely.
To start implementing the sleep plan within 10 days of receiving their sleep plan. If not a reactivation fee of £50 may apply for the revaluation and adjustments to the plan that might be needed. This is at the discretion of ‘Perfect Little Sleepers.’
To understand that ‘Perfect Little Sleepers’ will endeavour to respond to any emails within 24 hours.
If included in the sleep package, text message/WhatsApp message support is available the first 3 days of starting their sleep plan 8.30am - 8pm Monday - Sunday.
To understand implementing the sleep plan requires the client to be 100% consistent and to understand that not following the plan correctly the goals may not be achieved, and their child’s sleep may not improve. The client is not entitled to a refund in this instance.
To understand 'Perfect Little Sleepers' by its service does not provide medical information.
To not disclose any information, they receive from 'Perfect Little Sleepers' to a third party without permission from 'Perfect Little Sleepers'.

Payment and Cancellations

Full payment is required for all sleep support packages no later than 48 hours in advance of the scheduled phone call. Once payment is received in full, the client will receive acknowledgment from 'Perfect Little Sleepers' and a receipt. If payment is not received on time, the scheduled call will be cancelled and the client will need to rebook.

Cancellations less than 48 hours prior to the scheduled phone call date will only be refunded 50% of the fee. Prior to 48 Hours, 100% will be refunded.

If the scheduled phone call has taken place and the client decides they no longer wish to continue with services, ‘Perfect Little Sleepers’ is under no obligation to offer a refund.

Disclaimer

‘Perfect Little Sleepers’ does not offer any medical advice, services or treatment to any client. If you have concerns relating to a medical or nutritional issue, we urge you to contact your doctor or paediatrician. The information written on this website is not intended nor is implied to be a substitute for medical advice and should be treated as informative and educational purposes only.